Knowledge has been used as a resource for intelligent and effective action planning in organizations. Interest in research on knowledge management processes has intensified in different areas. A systematic literature review was accomplished, based on the question: what are the contributions of Brazilian ...
This qualitative study aimed to analyze how conflicts manifest in interpersonal relations and the dimensions they assume in nursing management in hospitals. Data were collected through semi-structured interviews with 13 nurse managers from hospitals in the interior of Rio Grande do Sul, Brazil. Content a...
This paper analyzes issues related to education, crises and changes in light of the postmodern order, emphasizing efforts towards human capital as the impetus to promote changes. Focusing on universities and organizations, we discuss the main five types of minds valued by modern and future societies, pro...
The study aimed to know the opinion of nurses in relation to the Quality Management implemented in a hospital service. This is an exploratory and descriptive study carried out with a sample of 17 individuals. The main results, among the 14 principles of quality, reveal that the seventh principle "adopt a...
This is a descriptive and quantitative study, carried out in three hospitals in the Northwest of São Paulo, Brazil. It aimed to verify the existence and use of Standard Operating Procedures (SOP) by nursing teams. SOPs describe each critical and sequential step of a task to ensure its expected result. A...
In the daily exercise of their functions, health professionals face a duality of systems, that is, the professional system and the organizational system, each of which has its own distinct values, principles and expectations. The authors aim to present organizational and professional commitment concepts ...
Based on the Theory of Roles, this study aimed to examine health team professionals' views on the role played by their colleagues. We interviewed 39 health professionals: 01 nutritionist, 02 psychologists, 02 nurses, 03 physiotherapists, 04 pharmacists, 10 dentists and 17 physicians. The results showed t...
Objetivando averiguara expectativa do administrador hospitalar frente a função administrativa inerente ao enfermeiro, este estudo utilizou-se das funções propostas pela Teoria Neoclássica da Administração: planejamento, organização, direção e controle como referencial teórico, Aplicou-se um i...
Habitualmente, as faculdades são avaliadas pela qualidade do conhecimento e treinamento técnico propiciados ao estudante e pouca atenção é dada à aquisição dos valores, comportamentos e atitudes necessários para assumir seu papel profissional. Este estudo exploratório tem o objetivo de aumentar...
Com o propósito de possibilitar reflexão sobre o desempenho gerencial do enfermeiro na unidade de internação, os autores analisaram três estudos efetuados em décadas distintas no mesmo hospital escola. Desta análise, constataram que o exercício gerencial do enfermeiro tem-se caracterizado, sobret...